Sales Associate, Enterprise

Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your impact on our mission The Enterprise Sales Associate will own the top of the funnel for mid-market accounts within the enterprise new business function. This includes researching prospects, identifying key decision-makers, and executing a multi-threaded gaining access strategy to consistently generate high-quality opportunities with large group practices. While the core responsibility is full ownership of early-stage pipeline development and sales support, top candidates will demonstrate a strong ability to ramp quickly, resourcefully leverage internal tools and partners, and build the communication foundation required to grow into a complex enterprise selling role. Success in this role requires sharp business acumen and the confidence to persuasively articulate the value of the Zocdoc platform and its measurable impact on a client’s business. You'll enjoy this role if you • Are driven by clear metrics, ambitious targets, and a desire to outperform them • Are eager to prove yourself in a high-growth sales environment and accelerate your career at Zocdoc • Communicate with precision and professionalism, building trust quickly and uncovering meaningful business insights • Thrive on understanding complex organizations and enjoy positioning tailored solutions to solve real business challenges • Are committed to continuous improvement and actively seek out coaching and feedback • Have a genuine interest in healthcare, technology, and how they intersect to drive better outcomes Your day to day is • Owning the top of the funnel, consistently and predictably generating new opportunities with mid-market groups • Leveraging a range of outbound strategies to break into and build relationships with key stakeholders at enterprise organizations • Managing the gaining access process with rigor and discipline, while adapting strategically when unique opportunities arise • Translating outbound success into effective engagement within more complex, multi-stakeholder environments • Navigating and overcoming commercial objections while maintaining a consultative, value-driven approach • Supporting enterprise sellers to advance deals and drive pipeline progression • Leading effective discovery conversations and capturing critical insights to inform the broader sales process • Proactively deepening your understanding of enterprise sales dynamics and the healthcare landscape You'll be successful in this role if you have • At least 1 year of experience in sales and/or healthcare • A demonstrated track record of consistently generating pipeline and exceeding expectations • A team-first mindset, prioritizing collective goals and outcomes over individual wins • Strong, structured communication skills across both internal stakeholders and external prospects Your Impact on Our Mission As a Technical Account Manager (TAM), you’ll serve as a consultative technical resource, providing responsive support to maintain the stability and accuracy of Zocdoc’s integration with a practice’s Electronic Health Record (EHR) and proactive support to identify technical optimizations focused on Enterprise client growth and success. Your primary focus will be identifying opportunities to improve business results driven by integrations, investigating solutions, and acting on those solutions. Your work helps safeguard provider availability and ultimately ensures a seamless scheduling experience for patients and providers alike. Additionally, you’ll focus on investigating and resolving sync-related issues for all existing Enterprise clients. You’ll manage complex configurations, monitor integration health, and solve technical challenges that help maximize appointment inventory across large healthcare organizations. You’ll enjoy this role if you are… • Thrive in a…