IT & Security Operations Analyst

WHO ARE WE? At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk. We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface. We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale. At UpGuard, our Sales team continues to be the engine of our growth, moving beyond simple transactions to become trusted architects of digital resilience. In an era where third-party risk is more complex than ever, we maintain a highly collaborative, consultative culture that puts the customer’s security posture above all else. Following a record-breaking 2025 where we shattered revenue targets and expanded our global footprint, we are entering 2026 with even greater momentum. We are seeking high-energy individuals who thrive in a fast-paced, AI-augmented sales environment. If you are hungry to sharpen your craft, possess a relentless desire to win, and want to sell a platform that is actively neutralising global cyber threats, we want to talk to you. Who are we? At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk. We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface. We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale. Our Operations function consists of the IT, Legal, People, Finance and Analytics teams. We are here to be a key enabler to our other teams at UpGuard. Efficiency, scale and rich insights are some of the key contributions that this team brings to the table. We look to the future and solve really interesting challenges that will unlock Upguard’s ability to grow sustainably and efficiently through optimised systems and processes. Where does this role fit in? We’re looking for a smart, curious, and resourceful human to join our IT and Security Operations team at UpGuard. You’ll enjoy daily interactions with our globally distributed workforce, solving problems, improving systems, and helping to scale how we support and secure our environment. While our broader team spans enterprise technology operations, support, cybersecurity, and risk, this role focuses on core IT operations—with hands-on support, break/fix work, and meaningful contributions to enterprise and departmental IT enhancements. Our IT and Security Operations team also plays an active role in DevOps and InfraOps initiatives, contributing to tooling, automation, and the foundations that enable engineering velocity and operational excellence. You won’t just keep the lights on. You’ll help shape how we evolve. UpGuard is in the midst of a company-wide transformation, powered by cutting-edge data analytics, automation, and AI. You’ll be right at the heart of it, helping to drive the systems and support that make it all possible. What will you do? - - Run daily, weekly, and periodic IT and security checklists, with a focus on Google SecOps/Chronicle monitoring - Perform health checks across GCP infrastructure, SaaS applications, and security tooling (alerts, compliance, CI/CD pipelines) - Troubleshoot security or infrastructure issues, document fixes, and raise follow-up actions - Collaborate with DevOps and InfraOps on platform-level and security-related issues - Identify and propose security and platform improvements as you gain business context - Implement automation, security tooling, and platform enhancements to strengthen cloud and SaaS environments - Contribute to scripts, dashboards, and operational improvements with a focus on security and compliance - Feed insights from day-to-day work into long-term IT security and operational strategy - Occasionally assist with IT support tasks across systems, hardware, and software - Prioritize tasks effectively and align timelines with stakeholders What will you bring? - - Practical experience in IT and security operations across cloud infrastructure (GCP) and SaaS environments - Hands-on knowledge of Google SecOps/Chronicle for threat detection and incident response - Strong understanding of identity and access management (Okta), including SSO/MFA, SCIM, and RBAC concepts - Familiarity with automation platforms…