Senior Business Operations Manager - Live Games

Scopely is looking for a Senior Business Operations Manager - Live Games to join our Live Games Portfolio Team in Canada on a remote basis. At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. What You Will Do As a Senior Business Operations Manager, you will drive strategic programs and operational excellence across Scopely’s Live Games portfolio. This role sits at the center of a highly cross-functional ecosystem, partnering with Central Tech (Playgami), Live Ops Automation, Marketing, Product, and other key stakeholders to deliver scalable, high-impact initiatives. This role is the operational bridge between our game teams and central teams. You will own the orchestration and execution of critical programs—including Direct-to-Consumer (D2C) initiatives—while also leading broader business operations efforts that enable our game teams to operate more efficiently, innovate faster, share knowledge, and maximize player impact. This is a highly visible role requiring strong leadership, operational rigor, and the ability to align diverse teams around shared goals. • Own and drive the strategic program roadmap across Live Games, spanning D2C initiatives, Central Tech (Playgami), Live Ops Automation, Marketing, Product, and Knowledge Sharing • Lead cross-functional program execution, ensuring alignment on priorities, timelines, dependencies, and outcomes across multiple teams and regions • Build and maintain integrated operational plans (e.g., JIRA, Airtable, or equivalent) to track progress across complex, concurrent initiatives • Partner with Playgami and Central Tech teams to align on platform capabilities, roadmaps, and rollout strategies impacting Live Games • Drive initiatives that improve Live Ops efficiency, including automation, ML/AI tooling, and process optimization across the portfolio • Collaborate with Marketing and Product teams to ensure cohesive planning and execution of key initiatives and campaigns • Establish and scale knowledge-sharing frameworks, enabling best practice adoption and operational consistency across game teams • Identify, track, and resolve risks, blockers, and interdependencies across programs • Lead executive-level reporting, delivering clear, actionable insights on program status, risks, and opportunities • Facilitate key forums (e.g., business reviews, program updates, deep dives) to drive alignment and decision-making • Build high trust and productive relationships across game teams & central teams • Continuously improve business operations processes, tools, and governance frameworks to scale impact across the Live Games portfolio What We’re Looking For • 8+ years of experience in consulting, banking, business operations, program management, or product operations in a complex, cross-functional environment • Proven track record of leading large-scale, multi-stakeholder programs across global teams • Experience working within free-to-play gaming (preferred) • Exceptional stakeholder management and communication skills, with experience presenting to executive leadership • Highly organized with strong attention to detail and the ability to manage multiple priorities simultaneously • Strategic thinker with a hands-on approach and a bias for action • Strong problem-solving skills with the ability to navigate ambiguity and drive outcomes • Analytical thinker with experience analyzing and reporting on data & KPIs (Free-to-play KPI expertise a plus) • Passionate gamer (mobile free-to-play a plus) Bonus Points • Experience with Live Ops, game publishing, or live service ecosystems • Familiarity with automation tools, workflow optimization, or operational scaling initiatives • Experience working with Central Tech or platform teams (e.g., payments, identity, CRM systems) • Strong understanding of D2C, mobile gaming, platform ecosystems, and live game operations • Experience leveraging AI tools to drive business process & project management Please ensure that the résumé/CV you attach is written in English. About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.…