International Sales Operations Manager

About Fora Fora is the modern travel agency , empowering anyone with a passion for travel to build a thriving advisory business. We're modernizing the $100B+ travel agency industry by combining powerful technology, data, and community to enable thousands of entrepreneurs to build on our platform. Our business-in-a-box platform gives travel entrepreneurs everything they need to launch and scale, from cutting-edge tools and personalized training to a vibrant community and exclusive industry partnerships. At the heart of it all is our mission: to help the next generation of travel entrepreneurs turn their love for travel into a fulfilling career , whether full-time or part-time. We believe that everyone, from seasoned professionals to first-time advisors, can build something both profitable and personal. Founded in 2021 by seasoned entrepreneurs, Fora has grown steadily since, expanding to a team of 200+ full-time employees based in downtown New York City . In 2025, we announced our $60 million Series B and C investment rounds , led by Thrive Capital and Insight Partners , with participation by previous investors including Forerunner and Heartcore Capital. We've also been recognized as a LinkedIn Top Startup 2024, Fast Company's Most Innovative Companies 2025 and 2023, and Built In 2025 Best Places to Work. We're building the first truly unified platform for all travel needs—leveraging the best of human expertise and technology to transform how people plan and book travel. About The Role As Fora expands globally, we’re hiring an International Sales Operations Manager to build and own the systems that power advisor acquisition across international markets. This is a high-ownership, infrastructure-focused role at the intersection of sales strategy, analytics, and operations. Reporting to the Head of International and partnering closely with Sales and cross-functional teams, this person will shape the international sales infrastructure, enabling scalable advisor growth outside the U.S. The role combines strategic thinking with hands-on execution, including direct engagement with prospective advisors and full ownership of the international sales funnel. Key Responsibilities International Ops & Localization • Design and localize the international acquisition journey, building scalable workflows and sales sequences tailored to each region’s norms and channels. • Build and integrate new international lead-facing tools and communication channels such as WhatsApp for Business, WeChat, and Intercom. • Identify opportunities to streamline processes, reduce manual work, and improve the advisor lead experience. Funnel Ownership • Own the end-to-end international advisor sales funnel in the CRM, from lead sourcing and scoring through conversion and handoff. • Build and continuously improve inbound and outbound sales strategies to drive high-quality international pipeline. • Create and maintain sales playbooks, outreach sequences, objection-handling guides, and scripts tailored to international markets. • Establish funnel reporting and analytics by tracking conversion rates at each stage, identifying drop-off points, and implementing data-driven improvements. • Host sales calls, onboarding webinars, and informational sessions for prospective advisors. AI & Tech Enablement • Use AI tools to improve sales efficiency, including lead qualification, follow-ups, and internal workflows. • Build or contribute to playbooks, scripts, and automation that increase productivity across international operations. • Partner with internal teams to test and deploy AI-driven solutions that support advisor growth at scale. Cross-Functional Collaboration & Team Management • Work closely with Sales, Marketing, and Product Operations to implement company-wide initiatives, experiments, and improvements. • Act as a voice of the international advisor, sharing insights to inform product and operational decisions. • Onboard and manage remote team members. Requirements • 3–5+ years of experience in a revenue operations or go-to-market role with direct exposure to sales processes • Proven experience building or improving sales processes and workflows with measurable impact on funnel performance • Strong organizational skills with the ability to manage complex systems and multiple workflows simultaneously • Fluency in English and at least one additional language • Experience working with CRM platforms such as HubSpot or Salesforce • Comfort operating in a fast-paced, evolving environment with a high degree of ownership and ambiguity • Strong communication skills and ability to engage effectively with prospective customers and internal stakeholders Strongly Preferred • Experience supporting or selling into international markets across regions such as LATAM, APAC, Europe, or the Middle East • Experience designing localized sales motions or adapting go-to-market strategies by region • Familiarity with international communication tools and channels such as…