Fullstack Software Engineer (x/f/m) - Claims Management

YOU. BETTER. WITH ALAN. Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our vision is to make prevention the new norm of care for all. Our mission: Help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. By connecting all aspects of care (private, public, and direct to consumer) we create the most member-centric healthcare experience, reducing claims costs while generating new monetization opportunities. We partner with tens of thousands of companies across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦, serving over a million members. HOW WE WORK: OUR LEADERSHIP PRINCIPLES - Mission is the Boss — We think long-term and are methodical optimists who take risks, seeking our mission's success above all else. - Distributed Ownership — Accountable enlightened despots: everyone owns their decisions and results. - Radical Transparency — All information is accessible and written-first, so everyone can make the best decisions asynchronously. - Always Growing — Direct, positive, and caring feedback, combined with self-growth ownership. 🚀 WHAT YOU'LL BUILD AND WHO YOU'LL WORK WITH You would join the team called “Claims Management”, in charge of refunding €350M+ of healthcare expenses every year to 1M+ members across France, Belgium, Spain, and Canada. Our mission is to refund each member as fast as we can and the right amount, while being cost-effective for Alan. We have internalized all the critical parts to handle health claims, which makes this product division a technical, deep, and exciting place to work. Claims Management contains several product crews, notably: - Document processing https://medium.com/alan/working-on-document-processing-early-2023-88f642627ec0: 2M documents received every year. We automatically parse a good portion of them with LLMs but we want to go further. - Claims experience https://medium.com/alan/claim-engine-saving-60-k-year-by-avoiding-unnecessary-recompute-dbbbb9f52de7: Building the most memorable and straightforward experience for our members to understand their guarantees and get a claim refunded. Across 4 different countries, mobile and desktop. - Payments: Building a payment infra & source ingestion system to make sure our members get refunded super fast or better, they don’t need to advance the money. - Fraud fighting: 4M€ saved in 2024 with an internal stack combining Machine learning scoring, anomaly detections, and manual investigations ⭐ IS IT YOU WE’RE LOOKING FOR? We are looking for engineers with 3+ years of experience who get excited about building complex systems that need to work perfectly 24/7 every day of the year despite being on a high-growth trajectory. We value: - Passionate about creating delightful products with exceptional user experiences, you understand what it takes to build delightful user experiences at scale. - Good experience building and shipping web applications - You're genuinely interested in the business side - understanding conversion funnels, marketing metrics, and what drives growth - Clear progression in your career - increasing responsibility, scope, and impact over time. - Open to working with TypeScript and Python in a cross-platform environment, familiar with modern web technologies, and proficient in Object-Oriented Programming (Python, Java, Swift, Kotlin, or C#). - Self-starting and entrepreneurial. - Humble and still willing to grow (no matter your seniority!). - Collaborative, enthusiastic about teamwork, learning, and teaching. - English working proficiency Mission Alignment: - Healthcare technology excites you - Leveraging AI to redefine our roles and unlock scalability ⭐ THE ENGINEERING TEAM ⭐ In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves! Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction. We move fast, with a lot of ownership, and are proud to tackle big problems! Our process is very simple: those who make product decisions are the same ones who build them. Our stack is React, Python/Flask, PostgreSQL in a monorepo. We deploy daily and believe in distributed ownership - you build it, you own it. Want to know more? Read this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career path. 🌍 HOW WE WORK Location: You must be legally eligible to work in France, Belgium, or Spain. Remote work: We offer remote work flexibility, but we value in-person collaboration 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every…